How To Deliver A World Class Customer Experience And The Role Of Technology 

presented by Dan Cockerell, retired VP of Magic Kingdom - Walt Disney World

InfoTech WNY proudly presents this world class presentation by Dan Cockerell.  Dan will draw upon his extensive Disney career with relevant examples and inspiring storytelling.  Your ticket includes a 90-minute presentation with extra time for Q & A that will be part of a live podcast with Jody Maberry.

Event Schedule

8:00 a.m. Check In and Continental Breakfast catered by Oliver's

8:30 a.m. Doors open to the Main Stage (reserved seating for Sponsors)

9:00 a.m. - 11:00 a.m. Dan's presentation plus podcast


$75 InfoTech WNY / BNSME Members 

$95 Non-Members

Discounted Rates available when you purchase ten (10) or more tickets, contact



Thank you to our sponsors

PLATINUMBuffalo Niagara Sales & Marketing Executives, Inc. | TIBCO Software


GOLDBlueCross BlueShield of WNY

SILVERHamister Group | Imagine Staffing | PMI Buffalo | Western New York Immediate Care



BRONZEThe Bonadio Group